> ## Documentation Index
> Fetch the complete documentation index at: https://docs.idemeum.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Overview

> AI agents to manage IT autonomously.

Today we offer the following AI agents for IT teams.

|            | Purpose             | Trigger           | Runs on             |
| ---------- | ------------------- | ----------------- | ------------------- |
| `Assist`   | Help employees      | A person asks     | Employee's computer |
| `Automate` | Automate IT flows   | A system triggers | Idemeum cloud       |
| `Operate`  | Operate IT products | An admin asks     | Idemeum cloud       |

# Assist

<Columns cols={2}>
  <Column>
    Assist is the agent employees talk to. It starts when an employee describes a problem, such as *"my VPN won't connect"*, or when a proactive trigger detects one, such as a disk running out of space. Because Assist runs as a desktop app on the employee's computer, it can repair the machine itself, fixing issues like [low disk space](https://github.com/idemeum/skills/blob/main/disk-cleanup/SKILL.md) or a [broken VPN](https://github.com/idemeum/skills/blob/main/vpn-repair/SKILL.md). It can also act in the cloud, for example to [reset a password](https://github.com/idemeum/skills/blob/main/entra-password-reset/SKILL.md).
  </Column>

  <Column>
    <Card title="Assist overview" icon="handshake-angle" href="/assist-overview">
      Conversational AI agent to resolve employee IT issues.
    </Card>
  </Column>
</Columns>

# Automate

Automate runs IT workflows without anyone watching, such as onboarding an employee, adding a user to a group or assigning a license. It starts when another system sends an event, such as a new hire in your HR system, or on a schedule you set. Automate runs in idemeum cloud and works only through your connected systems, so nothing is installed on employee computers.

# Operate

Operate is the agent IT teams ask. When an admin asks something like *"why can't [user@acme.com](mailto:user@acme.com) sign in?"*, Operate checks your identity provider, device management and RMM tools, covering account status, sign-in failures, MFA registration and device health, and reports the cause.