> ## Documentation Index
> Fetch the complete documentation index at: https://docs.idemeum.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Install care agent

> Install idemeum care agent for Windows and macOS.

## Single tenant installation

<Tabs>
  <Tab title="Windows">
    ### Installation

    <Steps>
      <Step title="Obtain PowerShell script">
        Navigate to your idemeum admin portal, click `Install agent` button, then choose `AI support agent `and copy the installation script for Windows.

        <img src="https://mintcdn.com/idemeum/oWpMjsfhkcDsFBaM/images/CleanShot-2026-07-14-at-22.54.29@2x.png?fit=max&auto=format&n=oWpMjsfhkcDsFBaM&q=85&s=7b6e936564e4235dc5480fa2072ce5b3" alt="Clean Shot 2026 07 14 At 22 54 29@2x" width="2922" height="2152" data-path="images/CleanShot-2026-07-14-at-22.54.29@2x.png" />
      </Step>

      <Step title="Execute script using PowerShell">
        <Warning>
          Make sure you execute the script with PowerShel Administrator privileges.
        </Warning>

        Open PowerShell and execute the installation script with Administrator privileges. Idemeum will install all required prerequisites before installing the agent. No restart is required after successful installation.
      </Step>
    </Steps>
  </Tab>

  <Tab title="macOS">
    ### Installation

    <Steps>
      <Step title="Obtain installation command for macOS">
        Navigate to your idemeum portal, click `Install agent`, choose `AI support agent`,  then select `macOS` and download profile and script. 

        <img src="https://mintcdn.com/idemeum/oWpMjsfhkcDsFBaM/images/CleanShot-2026-07-14-at-22.56.18@2x.png?fit=max&auto=format&n=oWpMjsfhkcDsFBaM&q=85&s=e456b3025f60f749d555eabeaed02076" alt="Clean Shot 2026 07 14 At 22 56 18@2x" width="2922" height="2152" data-path="images/CleanShot-2026-07-14-at-22.56.18@2x.png" />
      </Step>

      <Step title="Deploy bash script">
        Now you can deploy the idemeum script to your workstations using the deployment tool of your choice (MDM, RMM, etc.). No restart is required after installation.
      </Step>
    </Steps>
  </Tab>
</Tabs>