idemeum desktop application creates detailed logs that allow to troubleshoot any issues and misconfigurations.
- On Windows workstations you can access these logs at the following location -
- We will keep logs for 3 days on a rolling window, and each file is named in the following format -
IDMCP_month_day_year. At any given point in time you can access logs for the last three days.
If you have any issues, contact idemeum support team at firstname.lastname@example.org, share desktop logs, and we will help you troubleshoot any issues.