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Release Notes - January 13, 2025

Nik Pot

ConnectWise PSA integration

Excited to announce idemeum integration with ConnectWise PSA. When users request elevations on Windows and MacOS workstations, idemeum can now open tickets in your ConnectWise PSA. The ticket contains all request metadata along with the option to approve or deny the request.

ConnectWise PSA - idemeum integration
ConnectWise configuration In order to allow 3rd party applications (like idemeum) to make calls on behalf of a user we need to create a Member API and an API key in ConnectWise. Add an API member * From the ConnectWise admin console navigate to: System → Members → API Members * Click the + sign

Windows auto upgrade

We now provide the option for each desktop agent to auto update when the new version is available. You can configure this feature for your MSP tenant.

Auto upgrade
Idemeum agent offers an option to auto upgrade whenever the new version is available.

Login page refresh

We made some cosmetic updates to our login page to make it cleaner.