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Release notes - January 6th, 2025

Nik Pot

Technician mode

With the latest Windows and MacOS agent release we are introducing the Technician mode. Long-awaited feature that has been asked by a lot of our customers. You can now troubleshoot customer workstations without the need to be logged in with admin account. Simply launch Technician mode application, scan the QR-code with idemeum app and approve with biometrics. The default 10-minute timer will start and you will be able to bypass any elevation rules.

Technician mode
Technician mode allows technicians to bypass any elevation rules to perform administrative work on the workstation.

Public APIs

We are excited to release the first iteration of our public APIs. We spent the last several weeks working on exposing our platform programmatically while still maintaining our cloud to be zero-knowledge. When you create an API key, that API key is not only used for authentication, but also to perform crypto operations. Even when interacting with idemeum platform over API you get the strong level of security where your data is encrypted with your own key.

We have documented our initial set of endpoints here → api.idemeum.com

We are looking for your feedback for what additional endpoint you will need. Please reach out to us at support@idemeum.com.

Windows Desktop Agent 1.7.2

  • Support for -credentialProviderEnabled flag in PowerShell command. If you prefer to install idemeum agent without credential provider, use this flag with True variable. Idemeum will install without credential provider, and you will be able to use the following features:
    • LAPS
    • Account discovery and management

MacOS Desktop Agent 1.1.2

We have released a number of improvement for MacOS:

  • Fixed the issues related to black screen appearing when in sleep mode. Now we handle the user / technician switching in a more reliable way.
  • We now support the application installations when they are performed by moving the app to the application folder. Before the elevation prompt would come up only when you launch the app directly. Right now, even if you move an app to the app folder, idemeum will trigger the elevation request.
  • Fixed the metadata that was captured for executables on MacOS, including publisher certificates and certificate attributes.