Windows Desktop Client 1.2.6
Bug fixes
- Fix the bug where shared account was disabled when desktop app was not installed for MSP tenant
New updates and improvements to idemeum
In the previous model we needed you to create local admin accounts manually, and then when the desktop client was installed, you were required to specify a local admin account for each workstation.
Now we automatically create shared local admin accounts when technicians access customer workstations. What is more, we automatically disable them, and rotate passwords when technicians log out. This way we reduce the attack surface and only enable local admin accounts when necessary.
To make this new model possible, we have released the new desktop client, updated our cloud service, and released new iOS and Android mobile applications. Please make sure you update to the latest software to try new features.
While we automatically create, enable, and disable local admin accounts, we have heard from you that sometimes it might be beneficial to leverage existing domain accounts for elevated access (for domain-joined workstations).
For this purpose we allow to override the automatic local admin account creating with domain account of your choosing. For example, if I have domain-joined Windows workstation, and I want my technicians to login into this workstation with existing domain account, I can configure that.
We now allow you to disable native Windows login with username / password so that idemeum login is enforced. For example, if you set up idemeum Passwordless MFA for local workstations, you can now disable the native login so that login with mobile device is enforced.
We introduced the option to automatically send the username and password to new user over email. This is optional feature, and it is disabled by default. When the new user is created, and the password and username are specified, you can choose to send the credentials to user's email address.
You can learn more about shared account configuration in our documentation portal.
userroleassigner
api for customerpersonal credentials
idemeum desktop application will still log the user into workstation with a service account. All Users
groupAll Users
group that is manually added to the groups listed to the security policySign out
or Lock
. For Sign out
users are signed out when the tap out. For Lock
the computer is locked and the session is preserved when the user taps out. The mode can be configured in the cloud tenant.