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Roles overview

There are several roles that define how admins can access tenants:
  • Global administrator - full admin access to everything
  • Administrator - full access but only to designated tenants
  • Read-only administrator - read only access to designated tenants

Global administrator role

  • Access admin portal of your parent tenant
  • Navigate to your Users section
  • Click on ... and choose Make admin

Administrator role

  • Access admin portal of your parent tenant
  • Navigate to your Tenants section
  • Click on ... for a chosen organization and choose Delegate admin
  • From the dropdown search for technician email address and assign the Administrator role

Read-only administrator role

  • Access admin portal of your parent tenant
  • Navigate to your Tenants section
  • Click on ... for a chosen tenant and choose Delegate admin
  • From the dropdown search for technician email address and assign the Read-only administrator role