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How user onboarding works

With idemeum every new admin user is onboarded with a mobile app. Think about the mobile app as a hardware key - it is used to authenticate a user with MFA and handle all encryption / decryption with a key that resides in the mobile app.

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Add new admin user

1. Add user record in the portal

  • Access your idemeum admin portal
  • Navigate to Users section and click Add user
  • All you need to do is to provide First name, Last name, and the Email address
  • Save new user record
Now the user is in the invited state. User will receive a welcome email to the specified email address.

2. User installs idemeum mobile app

Now new user downloads idemeum mobile app from Play Store or App Store, installs the app and verifies the same email address in the mobile application.

3. User scans the QR-code at your idemeum portal

User navigates to your idemeum cloud portal URL, scans the QR-code with idemeum mobile application, and approves login with biometrics.

4. Promote user to administrator

You can now promote user to administrator by locating the user record in the portal, clicking on ... and choosing Make admin

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Delete or disable admin user

All you need to do to remove user access to idemeum is to disable or delete user. Disable user - block access but keep user record in the cloud. Delete user - remove user record from the cloud. You need to disable the user before deleting.
  • Find the user record in idemeum directory for your parent tenant
  • Click on ... and then choose Disable user
  • Click on ... and choose Delete user if you want to permanently remove the user record