The AI agents for IT
Assist
A desktop app that runs on employees’ computers and helps resolve IT issues. Describe a problem in plain language, and Assist repairs the machine itself (VPN issues, low disk space, etc.) or orchestrates cloud actions (password reset, access request, etc.).
Assist overview
Desktop AI agent to resolve employee IT issues.
Automate
Cloud AI agent that is triggered by a webhook. Designed to automate IT workflows, such as employee onboarding, ticket management, and more. It starts when another system sends an event or on a schedule you set, and connects to your systems through idemeum connectors.
Automate overview
Cloud AI agent to automate IT workflows.
Operate
Operate is the agent IT teams ask. When an admin asks something like “why can’t user sign in?”, Operate checks your identity provider, device management and RMM tools, covering account status, sign-in failures, MFA registration and device health, and reports the cause.
Operate overview
AI agent that investigates and acts across your entire IT stack.