Agent status
Idemeum cloud keeps track of each device agent by recording the last check-in time to display the agent health status.
Overview
Every time idemeum desktop agent checks in with the cloud, the time stamp is captured and the health status is updated.
- Agent reaches to cloud every 6 hours in order to retrieve the latest settings, rules, and configuration changes
- Every time you login to computer with JIT account or perform elevations, the agent also reaches out to idemeum cloud
- Based on the latest timestamp the agent health status is displayed as the following:
Healthy- the last check is no more than 1 day agoUnhealthy- the last check in is between 1 day and 3 daysOut of service- the last check in is more than 3 days
