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Desktop agent

System, OS, network requirements

The following requirements apply to idemeum Windows and macOS agents.

Operating system support

Windows

These are the operating systems and CPU architectures that have been fully tested by idemeum. Idemeum team will provide full support and troubleshooting for issues.

Operating system x64 ARM
Windows 10 Yes -
Windows 11 Yes Yes
IoT Enterprise Yes -
Server 2016 Yes -
Server 2019 Yes -
Server 2022 Yes -

macOS

Apple support extends only to the three most recent versions of macOS. Idemeum advises that you should always keep your operating system up to date as a matter of best practice and optimal compatibility.

Operating system Intel Apple silicon
macOS 14 Sonoma Yes Yes
macOS 15 Sequoia Yes Yes

Network requirements

The agent does not listen on any port for traffic initiated external to the localhost, thus does not increase potential attack vectors. However, as outbound connections are made, any egress filtering performed by antivirus software, firewalls, routers, etc. would need to be opened.

Outbound connections

Idemeum agent will leverage the following protocols and ports:

Port Transport protocol Purpose
443 TCP HTTPs
5228 TCP Notifications

The following URLs are used:

  • dvmi.idemeum.com
  • asset.idemeum.com
  • <tenant name>.idemeum.com (i.e. demo-nikpot.idemeum.com)
  • mtalk.google.com
If your firewall or domain filtering solution supports wildcard you may want to allow *.idemeum.com