Request Entra ID account
When account is disabled, the icon that is shown in the portal and extension is greyed out. You can click on
... and then request an account to be initially provisioned or re-enabled by clicking on
View Entra ID credentials
When account is active you can use browser extension to view credentials. Click on
... and then choose
Idemeum browser extension also facilitates credential auto-fill, so that technicians do not have to manually copy paste credentials. All you need to do it to launch Entra ID application either from the portal or the extension itself. When the application launches, the credentials will be automatically filled.